Working with Fire Horse Web Solutions

Fire Horse Web Solutions is committed to providing you the best solutions given your specific goals and budget and would like to work with clients with whom I can build an ongoing relationship, therefore, to begin the process, I believe it's important for you to understand my company and for me to understand you.  Please take a look at the "About Me" page to get a better idea of who I am and how my company works.

The Process

1. Project Scope:  General discussion with potential client to discuss project scope and answer their questions.

2. Contract:  Using information from the project scope discussion, I will create a contract for the potential client to review, approve and sign.  An initial deposit (to be subtracted from the final invoice) is required and the amount will be stated in the contract.

3. Requirements Gathering:  Once I have received the signed contract and deposit I will further define project details and client preferences.  I'll collect any appropriate collateral from the client (e.g. logo, brochure, flyer, photos) to aid in the design phase of the project.  In complex application development, Joint Application Design (JAD) sessions may be scheduled with the client's staff.

4.  Design Prototype:  Using information from the project scope discussion and requirements gathering, I will create a design prototype.  Some projects will require a home page layout slightly different than the  layout of the rest of the pages in the web site.  In those cases, there will be two web pages in the design prototype instead of one page.  The client may request changes, but must approve the design prototype before I begin to build the rest of the web site or web application.

5.  Construct the web site or web application:  After the design prototype has been approved, I will build the remainder of the web pages and/or application according to the project scope in the contract.  If the client is writing their own copy/text for the web pages, they must provide me with the copy at this point, along with any additional photos or graphics they wish to be used on the web site.  If the project is a web application, client must provide any necessary data for the development and testing of the database.

This phase of the project also includes any logistical services the client may have chosen (e.g. domain name registration or set-up, web hosting set-up, etc.)

6.  Implementation:  After the client reviews and approves the final web site, I will publish the site or application to a live production server.

7.  Training:  If the client wishes to maintain their own web site and has requested training, I will train the client's staff on how to maintain their site.

8.  Web Marketing:  If the client has chosen to include web marketing services, I will begin to market their web site according to the project scope in the contract.

9.  Maintenance:  If the client prefers to have me maintain their site/application, they simply need to communicate their change requests to me and I'll make the appropriate changes.

All work is billed on an hourly basis unless otherwise noted in the contract.

Portfolio samples provided upon request.