CAN-SPAM (Spam Laws)
Spam is unsolicited bulk email. Unsolicited means the
recipient did not agree (either explicitly or implicitly) to receive the
email. Not all bulk or commercial email is spam. Get more
information on what
is and is not spam and how to report spam.
The CAN-SPAM
Act went into effect in the US on 1/1/04. Among other things, this
law requires senders of unsolicited bulk email to include a valid physical
postal address and unsubscribe instructions in their email. Once a
person opts-out, you have 10 business days to stop sending email to the
opt-out requestor's email address. Additionally, commercial email
must be identified as an advertisement. Each violation is subject to
fines up to $11,000.
Submit
a complaint to the FTC
consumer complaint database
Consumers may forward unwanted commercial email to the FTC at spam@uce.gov.
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